Information We Collect
When you use our contact form or enquiry service, we collect personal information you voluntarily provide, including your name, email address, phone number, company name, and project details. We do not collect sensitive personal data unless specifically required for your project engagement.
We may also automatically collect non-personally identifiable data such as browser type, device information, referring URL, and general geographic location when you visit our website, solely for improving the user experience.
How We Use Your Information
We use the information you provide exclusively for legitimate business purposes:
- Responding to your project enquiries and requests for quotation
- Communicating about our services and project proposals
- Scheduling consultations and project meetings
- Sending relevant company updates (only with your consent)
- Improving our website and service quality
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Analytics
Our website may use essential cookies to maintain your session preferences, such as your chosen display theme. These functional cookies do not track you across websites and contain no personal identifying information.
We do not currently deploy third-party advertising cookies. Any future integration of analytics services (such as Google Analytics) will be configured in compliance with applicable privacy regulations, and this policy will be updated accordingly.
Sharing of Information
Your personal data is not shared with any third party except in the following limited circumstances:
- Service providers: Trusted technology partners (e.g. email services) who process data on our behalf under strict confidentiality agreements
- Legal obligation: When required by applicable law, court order, or government authority
- Business continuity: In the event of a merger, acquisition, or asset sale, with prior notice to affected users
Data Security & Retention
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our contact form uses CSRF token protection and rate limiting to prevent abuse.
Enquiry data is retained only for as long as necessary to fulfil the purpose for which it was collected — typically the duration of our business relationship — after which it is securely deleted or anonymised.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (“right to be forgotten”)
- Object to or restrict our processing of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at admin@godswayglobalservices.com.